June 21, 2004

Dallas Apple Store

http://www.tametheweb.com/galleries/AppleDallas/

A much much much better retail environment than the Seattle store!


Oh, heck, here's what I wrote then:
During my stay in Seattle for the Public Library Association Conference I planned to visit the Apple store and buy two more iSights and an iPod mini. I was outside the store with the Sony camera shooting the silvery Apple logo and two employees came out and stood on either side of me. The female said: "Excuse me what are you photographing...we have a policy... what are the pictures for?" I said "For my blog of Apple Stores I have visited..." She explained they had strict rules about photography... I understand that the policy is no interior photography which I respect, but the outside of the freakin store?????? I was pretty dumbstruck at this low in customer service. The female spoke so quickly and anxiously I was horrified that I had agitated her so much.

I cooled off for a bit...went in and told the Store Manager that I had planned to purchase but would take my business back to Apple North Michigan!

Apple - I understand no photography inside but tell those Seattle Apple store people to get a grip... why put up such a beautiful facade if you aren't allowed to photograph it!?

Oh..and look at this from 2003!

Posted by Michael at June 21, 2004 09:11 PM
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