Nice! (Still going through 100+ RSS entries in my aggregator)
Simply, it's not just an investment of X-thousand dollars and you are up and running. It's all the pieces: staff time, etc. Read this one and apply it to any and all new technology initiatives your library is considering!
(and check this out as well: Another ROI Tool)
Thanks Laura!Posted by Michael at June 7, 2004 10:01 AM